Terms & Conditions

By accessing, browsing or using this website, you agree to follow these Terms & Conditions and any other policies displayed on the platform.

If you do not agree with these terms, you should not use the website or submit service requests through the platform.

These terms apply to visitors, registered users, retailers, distributors, super distributors and other persons using the website where applicable.

Techkguru Digiserve Private Limited provides a digital platform for service information, enquiries, account access and service-related requests.

Available categories may include BBPS, Micro ATM, money transfer, credit card payment, payment solutions, POS, travel booking, holiday packages and other digital services.

The exact availability, eligibility, processing method and completion of a service may depend on operational, technical, partner or regulatory requirements.

Certain platform features may require registration and login.

Users may be required to provide accurate information such as name, contact details, business information, account category and other verification details.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

If you suspect unauthorised account access, you should contact us through the official support details provided on the website.

Different account categories may have different permissions, services, dashboards, limits, responsibilities or access levels.

Registration under a particular category does not automatically guarantee approval or activation of all services.

Additional verification, documents, onboarding or operational approval may be required depending on the account category and service requested.

We may add, modify, suspend or discontinue any website feature or service category when reasonably necessary.

Service availability can depend on third-party networks, financial institutions, travel providers, payment partners, technology systems or other external providers.

We do not guarantee uninterrupted availability of every service at all times.

Where a service involves fees, charges or payment, the applicable amount should be displayed or communicated before processing where reasonably possible.

Users are responsible for reviewing payment details before confirming a request.

Additional charges imposed by banks, payment gateways, service providers, travel suppliers or other third parties may be governed by their own terms.

Users must provide accurate, complete and current information when submitting forms, registrations, service requests or support enquiries.

Techkguru Digiserve Private Limited is not responsible for delays, rejection or incorrect processing caused by inaccurate or incomplete information submitted by a user.

Users should review important details before final submission.

Some services may rely on third-party companies, financial institutions, payment networks, telecom operators, travel providers, technology vendors or other service partners.

Third-party services may have separate eligibility conditions, pricing, privacy practices, cancellation rules and terms.

Where a transaction or service is ultimately provided by a third party, that third party may be responsible for the underlying service according to its applicable terms.

Users must not use the website for unlawful, fraudulent, abusive, misleading or unauthorised activities.

You must not attempt to interfere with website security, gain unauthorised access, introduce malicious software, abuse service requests or impersonate another person.

Accounts or access may be restricted where misuse, fraud, security risk or a violation of these terms is reasonably suspected.

Users should protect passwords, OTPs, PINs and other authentication information.

Do not share confidential credentials with unknown persons or through unofficial communication channels.

We may request reasonable verification before assisting with sensitive account-related matters.

Website design, branding, text, graphics, software elements and other original materials may be protected by intellectual property rights.

Users may not copy, reproduce, distribute, modify or commercially exploit protected website content without appropriate permission, except where permitted by law.

Third-party names, trademarks or service marks remain the property of their respective owners.

To the extent permitted by applicable law, Techkguru Digiserve Private Limited is not responsible for indirect or consequential losses arising solely from website downtime, third-party service failures or events beyond reasonable control.

Nothing in these terms is intended to exclude responsibility that cannot legally be excluded.

Users should independently verify important financial, travel, payment or service information where appropriate.